Terms & Conditions

Reservation Confirmation
– Room will be booked tentatively for 24 hours.

– In case of proceeding with payment – booking will be guaranteed

– Else, the reservation will be released. In this case, a new booking will be needed and will be subject to the hotel’s availability
Rate Plan
– Bed and breakfast rate unless additional meals are requested in the additional services section.
Children’s Policy
– Children under 12 years (04-11.99) are accommodated free of charge if sharing parents’ room with a maximum of 02 Children.

– Children under 12 years (04-11.99) receive a 50% discount on meal rates if sharing their parents’ room.
Payment Method
– You may use the website to book your room directly using a credit/debit card.

– Payments will be made in the local Egyptian pound equivalent of the displayed foreign currency.

-Please follow the bank transfer details listed in our booking pending email or follow our payment links for payment via credit/debit card. Contact us for alternative methods of payment.
Cancellation Policy
– Room(s) booked are canceled within 1 hour, if not paid to guarantee space.

– Cancellation prior to 03 days before the arrival date will be at no charge, and subject to written cancellation and confirmation of the hotel.

– No refunds will be issued for non-refundable rate plans.

03 days of cancellation will result in a one-night cancelation fee at the confirmed room rates based on bed and breakfast.

– Credit/Debit card refunds are issued at cancelation but can take up to 30 days to reflect in the sender’s bank account balance.

– No show will attract full payment of the stay as per the rate paid for the whole stay.

Limited time offer on all room types.
Exclusively on our website only.
Book Now!
See you soon at Basma Hotel!